When Your Cannabis Payment Processor Suddenly Stops Service
December 5, 2025
How Dispensaries Can Get Back Up and Running Fast
Disruptions in Cannabis Payment Processing
Across the country, medical and adult-use cannabis dispensaries are seeing payment processors drop service with no warning, and without an explanation. The root causes can include compliance pressure, contract and support failures, or regulatory scrutiny. With credit card networks and banks wary of risk, many processors choose to suspend or shut down services rather than face potential penalties. This can leave dispensaries suddenly unable to accept anything but cash.
Immediate Consequences
The impact is immediate: upset patients and customers, lost revenue, frustrated staff, and a potential damage to reputation. Scrambling for a PIN-debit payment solution while business stalls can be chaotic. Having a fast, reliable backup processing solution is essential to avoid prolonged downtime.
How Cannabis Business Solutions Helps
We recently caught up with Catherine M. Zito, CEO of Cannabis Business Solutions, Inc., a firm specializing in high-risk payment processing and banking for cannabis and hemp businesses for over ten years. She shared, “We get daily calls from merchants whose payment processor abruptly cut them off. Many had years of trouble-free processing, only to discover they can't accept debit cards and have no idea when they'll be back online. Our goal is to get them up and running again as quickly as possible, and we also understand that many dispensaries want to keep earning revenue on each transaction the same way they did with their old processor. Our model makes that possible while keeping everything compliant.”
CBS works with multiple dedicated, PIN-debit cannabis-compliant processors, including both cannabis and hemp streams. The company always keeps backup processors available to pivot clients when issues arise. Having a knowledgeable team can make the difference between prolonged downtime and seamless recovery.
Recent Processor Shutdowns
Several payment processors have recently disrupted services, underscoring the risk dispensaries face when relying on a single provider. Ella Cash, Paybotic, Jory Payments, and Payomi have all shut down many of their cashless ATM networks, creating widespread outages. Elavon / U.S. Bank previously ended relationships with CBD and hemp online sellers, pushing thousands to seek new options. FP Omni Technologies, formerly backed by TSYS Acquiring Solutions of Global Payments, Inc., is now involved in a $500 million lawsuit.
What a Reliable Solution Looks Like
A dependable payment solution provider, like Cannabis Business Solutions, offers:
- Strict partnerships with cannabis-compliant processors
- Multiple backup processors ready for both cannabis and hemp
- Expertise in documentation, compliance, and underwriting requirements for the industry
To get back up and running visit CBScannabis.com
Accept debit cards at your Illinois dispensary. Boost sales, speed up checkout, and reduce cash handling with CBS Cashless ATM Debit Card Solution.
Currently 24 states have legalized adult-use cannabis and 39 have approved it for medical use, with more expected to follow. As the industry grows, dispensaries are seeing more transactions, and a rising need for faster, more cannabis compliant checkout options that also help boost revenue . If you're still relying on cash-only setups or slow ACH apps, it's time to upgrade. Dispensaries today need payment systems that are scalable, compliant, and built to meet the expectations of both customers and regulators. Catherine Zito, CEO of Cannabis Business Solutions, Inc. (CBS), breaks down what’s working right now and how to prepare for what’s next.
A Smarter Way to Get Paid Today’s cannabis shoppers are used to paying with a debit card and want the same convenience in your store. With a Cashless ATM and debit card solution , customers can pay using their card and PIN. Transactions are rounded to the nearest $5 or $10, and any change is handed back at the register. It’s easy to use, cannabis compliant, and secure. Unlike services such as AeroPay or CanPay, which require app downloads and bank account connections, the Cashless ATM solution provides a debit card experience . Forget the apps, the delays, and the typical 3-4% transaction fees, just simple, straightforward payments. “Our mission is to build compliant, high-performing financial ecosystems that actually help dispensaries scale ,” says Zito. “This isn’t just about replacing cash. It’s about improving operations and profitability .”
Instead of paying a traditional processing fee on every transaction, dispensaries using this system buy a low-cost rate and set their own customer service fee, similar to how ATMs work, but without the maintenance issues, cash handling risks, or downtime that come with physical machines.
Boost Your Bottom Line: How the Revenue Model Works
Many dispensaries using a Cashless ATM system are earning over $10,000 a month in extra revenue, all without changing their menu or raising prices. To estimate your potential earnings, take your average number of daily transactions and multiply by the profit per transaction (usually between $0.75 and $1.00), then multiply by 30 days. For example, 200 transactions a day at $1.00 profit equals $6,000 in added monthly revenue straight to your bottom line. You can also accept tips through the terminal, either as a flat amount or a percentage, giving your staff more flexibility and boosting morale. All-in-One Terminals Built for Dispensaries The cashless ATM runs on a portable, all-in-one terminal designed for cannabis retail and delivery . It accepts chip, tap, swipe, and PIN payments, and includes built-in tools like a touchscreen, barcode scanner, and receipt printer. Staff can log in easily, and owners get access to the Terminal Access Portal to manage multiple locations from one place . It also integrates seamlessly with systems like Treez, FlowHub, and MyBudPOS (giving you one login for all your stores). Getting Started: Documents and Banking
The application process is simple. Here’s what you’ll need: Free online application (approval in 1 to 4 weeks) Cannabis business license Driver’s license and W9 Voided check or bank letter with routing/account numbers 3 months of bank statements 3 months of processing statements (if available) A cannabis-friendly bank is required to submit a merchant application. CBS can provide a complimentary introduction to one of their national banking partners to help you get started. If you're ready to bring modern, compliant payments to your dispensary and boost your bottom line, visit CBScannabis.com for a free consultation.
Finding a reliable, cannabis compliant payment processor is crucial. While Square, CanPay, and Dutchie are an option, they fall short for cannabis businesses. Cannabis Business Solutions (CBS) offers compliant, profitable and seamless solutions. No application fee. Free consultation. and introductory equipment specials. CBScannabis.com
Looking for safe, compliant banking for your cannabis business? At Cannabis Business Solutions, Inc., we offer free introductions to over 60 privately held cannabis-friendly banks. Whether you're running a medical dispensary or adult-use cannabis retail business, we can connect you with secure financial services to ensure long-term success. Learn more at cbscannabis.com.
Accept debit cards at your Illinois dispensary. Boost sales, speed up checkout, and reduce cash handling with CBS Cashless ATM Debit Card Solution.
Currently 24 states have legalized adult-use cannabis and 39 have approved it for medical use, with more expected to follow. As the industry grows, dispensaries are seeing more transactions, and a rising need for faster, more cannabis compliant checkout options that also help boost revenue . If you're still relying on cash-only setups or slow ACH apps, it's time to upgrade. Dispensaries today need payment systems that are scalable, compliant, and built to meet the expectations of both customers and regulators. Catherine Zito, CEO of Cannabis Business Solutions, Inc. (CBS), breaks down what’s working right now and how to prepare for what’s next.
A Smarter Way to Get Paid Today’s cannabis shoppers are used to paying with a debit card and want the same convenience in your store. With a Cashless ATM and debit card solution , customers can pay using their card and PIN. Transactions are rounded to the nearest $5 or $10, and any change is handed back at the register. It’s easy to use, cannabis compliant, and secure. Unlike services such as AeroPay or CanPay, which require app downloads and bank account connections, the Cashless ATM solution provides a debit card experience . Forget the apps, the delays, and the typical 3-4% transaction fees, just simple, straightforward payments. “Our mission is to build compliant, high-performing financial ecosystems that actually help dispensaries scale ,” says Zito. “This isn’t just about replacing cash. It’s about improving operations and profitability .”
Instead of paying a traditional processing fee on every transaction, dispensaries using this system buy a low-cost rate and set their own customer service fee, similar to how ATMs work, but without the maintenance issues, cash handling risks, or downtime that come with physical machines.
Boost Your Bottom Line: How the Revenue Model Works
Many dispensaries using a Cashless ATM system are earning over $10,000 a month in extra revenue, all without changing their menu or raising prices. To estimate your potential earnings, take your average number of daily transactions and multiply by the profit per transaction (usually between $0.75 and $1.00), then multiply by 30 days. For example, 200 transactions a day at $1.00 profit equals $6,000 in added monthly revenue straight to your bottom line. You can also accept tips through the terminal, either as a flat amount or a percentage, giving your staff more flexibility and boosting morale. All-in-One Terminals Built for Dispensaries The cashless ATM runs on a portable, all-in-one terminal designed for cannabis retail and delivery . It accepts chip, tap, swipe, and PIN payments, and includes built-in tools like a touchscreen, barcode scanner, and receipt printer. Staff can log in easily, and owners get access to the Terminal Access Portal to manage multiple locations from one place . It also integrates seamlessly with systems like Treez, FlowHub, and MyBudPOS (giving you one login for all your stores). Getting Started: Documents and Banking
The application process is simple. Here’s what you’ll need: Free online application (approval in 1 to 4 weeks) Cannabis business license Driver’s license and W9 Voided check or bank letter with routing/account numbers 3 months of bank statements 3 months of processing statements (if available) A cannabis-friendly bank is required to submit a merchant application. CBS can provide a complimentary introduction to one of their national banking partners to help you get started. If you're ready to bring modern, compliant payments to your dispensary and boost your bottom line, visit CBScannabis.com for a free consultation.
Finding a reliable, cannabis compliant payment processor is crucial. While Square, CanPay, and Dutchie are an option, they fall short for cannabis businesses. Cannabis Business Solutions (CBS) offers compliant, profitable and seamless solutions. No application fee. Free consultation. and introductory equipment specials. CBScannabis.com
Looking for safe, compliant banking for your cannabis business? At Cannabis Business Solutions, Inc., we offer free introductions to over 60 privately held cannabis-friendly banks. Whether you're running a medical dispensary or adult-use cannabis retail business, we can connect you with secure financial services to ensure long-term success. Learn more at cbscannabis.com.
CBD-Infused Beverages for in-store retailers and ecommerce businesses. Catherine Zito, CEO of Cannabis Business Solutions shares about the trends, consumers, payment processing and sales projections.
The growing hemp and cannabis business faces some tricky issues when it comes to getting paid. But don't worry! Cannabis Business Solutions offers a straight forward approach to make the application process simple and smooth. CBS helps hemp, Delta, medical and recreational cannabis and related businesses with easy and efficient payment processing, whether you're selling in stores, online or mobile. Nobody likes the stress of their credit card account or bank suddenly closing for no reason. Catherine Zito, CEO of Cannabis Business Solutions, Inc. and the organizer of the three largest U.S. hemp and cannabis networking groups with over 6,000 members says this issue happens too often. Starting a business can be overwhelming, especially with payments. But a good payment processor should handle all the complicated items, like compliancy, keeping customers data safe, and offering an alternative to cash transactions. This is crucial, as relying solely on cash can expose staff and the business to the risk of theft. A hemp or cannabis friendly bank is required before making an application for merchant credit card processing. CBS works with over 60 banks and credit unions across the country. “Our job is to find the perfect fit for each merchant and give competitive rates to make sure they make the most money,” says Catherine Zito. Banks aren't all the same, so our good relationships make it easy for businesses to find a bank and apply for merchant processing without any fees or long contracts. We're here to give special help that fits each business's needs. We strongly advise seeking out a reliable individual or company to assist you with payment processing in the ever-evolving cannabis and hemp industry. For more information or to schedule a complimentary consultation, visit CBScannabis.com .
