FAQs – CBD, Delta, Hemp Payment Solutions
All Credit & Debit Cards for In-Store, Online & Mobile
About Cannabis Business Solutions, Inc. (CBS)
Cannabis Business Solutions, Inc. (CBS) is a national firm with over 10 years of experience specializing in payment processing and banking solutions for CBD, Delta, Hemp and cannabis businesses.
Led by CEO Catherine Zito, CBS is recognized for delivering secure, hemp and cannabis-compliant financial services.
Catherine is a respected industry leader, with experience working alongside major clients such as Trulieve’s new beverage brand, DrinkOnward.com, and Leafly Direct.
Our processing partner supports over 1,000 CBD businesses and has served a diverse client base, including MedMen, major hotel chains, Taco Bell, and St. Jude Children’s Research Hospital, among others.
Catherine also organizes the largest cannabis and hemp networking groups in the country, with over 6,500 active members.
Which Cards are Accepted?
Customers can pay using MasterCard, Visa, American Express, and Discover.
We are 100% hemp compliant, unlike some processors such as Square, which are not fully compliant and may close your account without notice.
Our solution runs on real credit card rails, ensuring fast settlements, higher customer satisfaction, and smooth integration for in-store, online, and mobile transactions.
We also provide 24/7 customer support, including weekends.
How Do Payments & Fees Work?
Payment Methods:
Customers can pay using a credit or debit card at your physical location, online store, mobile truck or event.
Post-Approval:
Once underwriting is complete, you can review your rates and terms with no obligation to proceed.
Fees:
- Online Application: Free
- Ongoing Customer Support: Free
- Processing Rate Example: 3.00% flat fee + $0.12 per transaction. This fee can be absorbed by you, split with the customer, or passed on entirely. The rate is determined by the processor and will be disclosed after the application is approved.
- Statement Fee: $10 per month (for both retail and ecommerce merchants)
- Compliance Monitoring Fee: $100 per month (ecommerce merchants only)
How Do I Apply for a Merchant Account?
Application Process:
Start by completing a simple online application provided by Cannabis Business Solutions. There is no fee to apply.
Ecommerce Merchants:
You must have a functioning website that includes:
- Certificates of Analysis (COAs) displayed on each product page or on a dedicated "Lab Results" page, linked in the footer
- A disclaimer in the footer
- A contact page with your customer service phone number, email, and address
- Policy and return pages
Retail or Wholesale Merchants:
A website is not required. However, you must submit a photo of your inventory, such as your warehouse, office, or storage area.
Easy-to-Use Dashboard
Manage all payments through a secure login dashboard. User training is included to ensure a smooth setup and operation.
How Is CBS Different from Square & Other Processors?
Cannabis-specific compliance & reliability:
Unlike Square, CanPay or Dutchie, CBS provides solutions tailored for CBD, Delta and hemp related businesses. And, we easily interact with most POS systems.
While others face freezes, daily disruptions, or limited service areas, CBS ensures uninterrupted, compliant processing aligned with state and federal cannabis regulations.
Lower rates & transparent pricing:
CBS offers the lowest transaction fees with no hidden costs or surprise hikes. In contrast, Square often charges higher fees for hemp and has cancelled accounts without notice. CBS has never cancelled an account in 10 years!
Faster approvals & seamless setup:
CBS clients typically get approval in about 3 business days, with personalized onboarding support. Square struggles with inconsistent policies, while Dutchie is rigid, locking you into its POS system.
Flexible solutions:
CBS supports brick‑and‑mortar retail, ecommerce, mobile for outside sales and we support all hemp related businesses.
Clear, live communication & scalable service:
CBS stands out with proactive support and fee transparency. We scale with your business needs!
Equipment for Retail Merchants
In-Store Transactions
You'll receive a standalone terminal with a built-in printer, delivered directly to your location. It comes preloaded with your banking information. Just plug it in and connect to Wi-Fi. No complex setup needed.
A mobile scanner is also available for events and off-site sales.
The terminal accepts chip, tap, swipe, and PIN debit payments using all major credit and debit cards.
Application & Payouts Info
Approval & Agreement
Application approval typically takes 1 to 7 business days. There are no long-term contracts. To cancel services, simply provide 60 days’ written notice.
Settlement & Funding
Select your batch schedule (daily, weekly, or another interval), and funds will be deposited to your bank account within two to three business days.
Application Requirements
We’ll email you a link to complete your free online application. Please note: your information will not be saved due to confidential information, so it’s best to have all required documents ready for upload before you begin.
A hemp-friendly bank account is required to apply. If you don’t currently have one, we’re happy to provide a complimentary introduction to one of our trusted national banking partners.
Required Documents:
- Valid driver’s license
- Business license
- Proof of domain name ownership (ecommerce merchants only)
- 3 months of bank statements (if applicable)
- 3 months of transaction statements (if applicable)
- Signed CBD & Hemp Disclosure (provided by Cannabis Business Solutions)
- Voided check or a bank letter on official letterhead with routing and account numbers
- Stock Image of products (warehouse, office or other storage area)
- Vendor invoice
Why choose CBS?
With over 10 years of experience in the hemp and cannabis industry, CBS offers a reliable, compliant solution in a space where many other processors fall short.
What sets CBS apart is our commitment to service, we’re available 24/7, including weekends, and we actually answer the phone!
Get Started!
Tell us a little about your business and needs. Complete this brief online form to get started. https://www.cbscannabis.com/contact